Privacy Policy

Ken Brown (“we”, “us” or “our”) is committed to respecting your privacy and recognizes your need for appropriate protection and management of any personally-identifiable information (“Personal Information”) you share with us. This Privacy Policy lets you know what information we may collect from you when you use the www.kenbrownconsulting.com website (the “Website”) and through various other interactions with you, and how we may use and share that information. This Privacy Policy is incorporated into, and subject to our Terms of Use. By using the website, you acknowledge that you have read, and agree to, this Privacy Policy.

Updated: February 9th, 2019.

We use your Personal Information only for providing and improving the Site. By using our Site you agree to the collection and use of information in accordance with this policy.

The Information We Collect

The types of information we collect include:

Information you give us when you use the website such as your name, email address, business name, business URL, business industry, business type, phone number, address, and credit card information.
Automatically collected information: To make our website more useful to you, our servers (which may be hosted by a third-party service provider) may collect information from you, including Internet Protocol (IP) address, and/or a date and time stamp for your visit. We also use Cookies and navigational data to gather information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed.

How We Use Your Information

We use and disclose your personal information only as described in this Policy. By using the website, you provide us consent to collect and use your personal information in the following ways but not limited to:

To operate and improve the website;

To fulfill your requests for certain services;

To provide you content and information relevant to your interests in our services to facilitate and enhance your use of the website;

To better understand your needs and provide you with more customized service;
To communicate with you about the website or our services;

To respond to any questions or concerns that you may have;

For market research, troubleshooting problems, detecting and protecting against errors, fraud, or other criminal activity;

When we have a good faith believe that disclosure is necessary to comply with law, protect or defend our rights or the rights of other users of the website or services; or
Otherwise with your express consent.

We may create non-personally identifying anonymous or aggregate data from the information we collect. We may use that data that is non-personally identifiable, pseudonymous or aggregate data for our own purposes or disclose it to third parties in our own discretion.

Legal Basis for Processing (For EEA Users)

If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal basis for doing so under applicable EU laws. The legal basis depends on the services you use and how you use them. This means we collect and use your information only where:

We need it to provide you services to you, including to provide customer support and personalized features and to protect the safety and security of the services;

It satisfies a legitimate interest (which is not overridden by your data protection interests), such as to market and promote our services, for research and development and to protect our legal rights and interests;

You give us consent to do so for a specific purpose; or
We need to process your data to comply with a legal obligation.

Who We May Share Your Information With

We may sometimes use other businesses to perform certain services for us, such as maintaining the website and our e-mail services and processing inquiries. We may provide Personal Information to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties. We will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on our behalf.

We will not sell or share your Personal Information with any third parties for marketing purposes.

We reserve the right to disclose your information as required by law, and when we believe that disclosure is necessary to protect our rights and/or to comply with any applicable judicial proceeding, court order, or legal process.

Children’s Privacy / Age Restriction

The website is not intended for use by persons aged below 13 years. If we become aware that we have unknowingly collected Personal Information from a person under the age of 13, we will make commercially reasonable efforts to delete such information from our database.

Advertisements and Links to Other Websites

The website may contain links, content, and advertisements from third parties. Such links, content, and advertisements are not endorsements, authorizations or representations of our affiliation with that third party. We are not responsible for the privacy practices or the content of third parties, and we encourage you to carefully review the privacy policy of any website you visit.

Information Security and Storage

We use data hosting service providers in the United States to host the information we collect, and we use technical measures to secure your data. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the website, or we are legally obligated to retain this data for longer time periods.

How You Can Access the Information We Have About You

You have the right to access, update, and correct inaccuracies in certain information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in the personal information we have in our custody or control by emailing us. We may request certain personal information for the purposes of verifying your identity when requesting access to or correction of your personal information records. If your personally identifiable information changes, or if you no longer desire our services, you may correct, update, delete or deactivate it by emailing us. EU data subjects may be entitled to additional rights as described below.

European Union Data Subjects

The General Data Privacy Regulation (“GDPR”) affords additional rights to EU data subjects. Those rights include the right to complain to EU Supervisory Authorities and the right to access, correct, port to another party and delete certain personal data processed by us.

With respect to EU data subjects, personal data includes pseudonymous information such as an IP address, a mobile advertising ID or a cookie ID. Where Ken Brown is a processor of data, the legal basis will be both legitimate interest and consent depending on the type of information subject to processing. Where we rely upon legitimate interest, we have assessed the processing is not high risk and will not violate fundamental human rights of EU data subjects.

Where we receive from an EU data subject a request to cease processing of data, we will stop all data processing unless such processing is required by law.

If you are an EU data subject and believe we are processing your pseudonymous information or your contact information and you wish to exercise your right to access, delete, port or remove such information, please send an email and we will respond to your request within 30 days.

Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you.
You have the right to have your information rectified if that information is inaccurate or incomplete.

You have the right to object to our processing of your Personal Data.

You have the right to request that we restrict the processing of your personal information.

You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Opting Out

Whenever you provide your email address to us or request us to provide services to you, you acknowledge that you will receive information and updates about the website or services. You may opt out of receiving marketing or similar email communications from us by following the unsubscribe instructions we will include in each email we send to you.

Changes to this Privacy Policy

We may change this privacy policy from time to time. We will post any privacy policy changes on this page. We encourage you to review our privacy policy whenever you use the website to stay informed about our information practices and the ways you can help protect your privacy. If you disagree with any changes to this privacy policy, you will need to stop using the website.

Contacting Us

If you have any questions regarding our Privacy Policy, please contact us at [email protected].